Utopia Webtech is always willing to help its clients as much as possible, and has therefore a considerate cancellation policy. We, as a merchant, provide a service that comes in the form of services. As such, our offering is not a tangible product that can be returned for a refund. It can be used immediately upon receipt; there is no product to return.

• Utopia Webtech undertakes all projects under the scope of Milestones that dictate the direction / road-map followed by the project.
• All Web Design/ Development/ Applications are carried out and accepted upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute.
• Since Utopia Webtech and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
• Utopia Webtech makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date and the money, if paid for further development, is returned.
• Utopia Webtech also respects a decision made by a client to work with a different provider within 24 hours of the project initiation. In such a scenario Utopia Webtech would refund the amount for the project that has been paid till date.
• No cancellations are entertained for those Services that the Utopia Webtech marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible.
• Development Services and Consulting – if the services opted by you are T&M (Time & Material) based services or Hire Dedicated Developer service, these are non-refundable.